
If you downloaded this software for a Duke-owned computer that is managed by Duke IT staff, please contact your IT staff for assistance or with any questions. While these software solutions are recommended and in use by many Duke IT Security Office members on their home computers, you are welcome to use any solution–free or otherwise–that you feel provides acceptable security. Instead, Duke OIT recommends using one of many popular free options such as Windows Defender Antivirus, Bitdefender Antivirus Free Edition, or Avast Free Antivirus.

Given that good anti-virus products are now widely (and often freely) available, Duke is no longer offering a paid anti-virus solution for home or personal use. Please uninstall the Symantec Endpoint Protection software by May 1st, 2018. If you have further questions about this article, contact Dell Technical Support.Duke’s license for Symantec Endpoint Protection software is coming to an end and the software must now be removed. There are additional workarounds on the website: This fixes the issue on Windows client OSes and for Server 2016. The easiest and best solution is to update to Symantec Endpoint Protection 14.2 RU2 MP1 (Build 5569) or later. Symantec’s website has posted an update on February 3, 2020.


